Breakthrough Development Group

Workshops

CUSTOMER SERVICE Breakthrough™ Workshop

This program is designed to move customer service beyond protocol to unparalled customer service and retention.

Seminar Series

ETHICS Breakthrough™ Workshop

This program is designed to profoundly reduce the gap between what people say or make reference to in mission and values to what they actually do in order to create an organizational culture that is an actual source of competitive advantage.

Seminar Series

INNOVATION Breakthrough™ Workshop

This program is designed to energize thinking to reinvent business strategy, leapfrog the competition, revolutionize your industry, create the future...in order to make the innovation breakthroughs your organization is seeking.

Seminar Series

LEADERSHIP Breakthrough™ Workshop

This program is designed to shift people from being managers to being leaders to achieve their personal and organizational goals.

Seminar Series

SALES Breakthrough™ Workshop

This program is designed to remove the hit or miss element from sales efforts to achieve positive sales breakthroughs faster and more often.

Seminar Series

TEAMWORK Breakthrough™ Workshop

This program is designed to remove the obstacles that get in the way of teams, intact or project teams, to achieve team breakthroughs and goals successfully and on-time.

Seminar Series

Breakthrough Development Group Inc. offers a range of workshop programs for personal and organizational breakthroughs.

Each program is tailored to meet specific organizational breakthrough objectives,
that follow our introductory EQ Breakthrough™ Workshop

Workshop Overview

This half-day workshop introduces the concept and application of Emotional Intelligence to personal and professional development. The workshop is highly informative and engaging with a series of individual and group exercises and discussion, and includes an understanding by each participant of their own personal and confidential EQ- i � Development Report, their Group EQ- i � Report and an ‘ideal’ professional EQ- i � profile. The EQ- i � Development Reports acts as both a guide and benchmark for each person as they navigate and direct their EQ Breakthrough™.

EQ Defined

Emotional Intelligence enhances the capacity and quality of reasoning, makes better use of emotional energy, and creates stronger fundamental relationships between people that are critical success factors career and organizational breakthroughs.

EQ is a measure or inventory of a person’s Emotional Intelligence. Emotional Intelligence is the ability to be aware of, make sense of, and make use of our emotional competencies to guide our thinking and actions with others and ourselves.

EQ Research

Dr. Howard Gardner, a Harvard psychologist, identified multiple intelligences in 1983. Dr. Reuven BarOn created and published a scientifically and statistically valid measure of Emotional Intelligence with the American Psychology Association in 1997. Dr. Daniel Goleman, a Harvard psychologist, published two best-selling books that popularized the notion of Emotional Intelligence in 1995 and 1998. Dr. Michael Rock, a professional educator, has created an array of online and onsite EQ development programs for Breakthrough Development Group Inc.

EQ Workshop Deliverables

A personal & confidential EQ- i � Development Report for each workshop participant (2 Reports – Pre and Post)
A personal EQ Coaching Guide Booklet for each workshop participant
An ‘EQ Goes to Work’ Development Book for each workshop participant
A Group EQ- i � Report of the workshop participants
Online Coaching (Optional)

EQ Workshop Logistics

Distribute online access to the EQ- i ™ (Emotional Quotient inventory) to each workshop participant two-weeks prior to workshop date.
Conduct Half-day workshop (3 hours)
Distribute password access to each participant for online learning and coaching during workshop (Optional)
Six months after workshop date, distribute EQ- i � response sheets to each participant to establish a post EQ- i ™ measurement.
Evaluate measured differences in pre and post EQ- i � scores with group dynamics and success.

EQ Workshop Outcomes

A clear understanding of the concept, context and content of emotional intelligence and its overwhelming link to personal and organizational breakthroughs.
A measurable increase in the Emotional Intelligence scores of the Group as measured by the pre and post EQ- i � scores.
Enhanced relationship skills demonstrated by each participant over a six-month period to achieve personal and organizational breakthroughs.